Q. How do you get the Internet to my location?
A. We utilize a premium wireless technology to extend carrier-class fibre connectivity into your location. A wireless outdoor antenna cabled to an indoor receiver allows you to access highspeed Internet.Q. How fast is it?
A. Our Residential Service provides speeds from 3 Mbps up to 15 Mbps which is comparable to or better than cable or DSL. Our Business Service is a custom solution designed to meet the unique needs of clients requiring faster speeds or more bandwidth. Commercial Custom links can provide up to 100 Mb/s service.
Q. Is my wireless connection secure? Can my neighbours read my e-mail?
A. Your wireless connection is completely secure, and your neighbours will NOT be able to read your e-mail. All of our wireless connections incorporate enhanced, proprietary encryption so your wireless connection to our network is as secure as using your phone line. Please remember that the Internet as a whole has various security vulnerablities, so we emphasize that you always use anti-virus software, firewall software, and only make purchases at secure websites. If you have security concerns our technicians can make specific recommendations to help you feel confident with your security and privacy.
Q. I am in a location where service is not yet available. When will I be able to get highspeed Internet?
A. We are continually expanding our network coverage across various rural and remote communities so we encourage you to register your interest with us so we can contact you when service does become available in your location. If you are interested in discussing a custom wireless access solution for your location please contact us and we will be happy to provide you with a quotation and more detailed information.
If you have further questions, please be sure to contact us and our friendly sales and support staff will assist you.
|
